Research shows that the key skill of effective managers is the ability to skillfully address conflict. In this class, managers will learn about the 5 conflict management styles and learn how to use each one successfully in the workplace. Managers will also learn how to establish a work environment that reduces unproductive conflict in the workplace.

Course Fees: 
Registration Fee - $25 (covers catered lunch and course materials) 

Lunch will be provided
Registration is required 72 hours in advance of class to allow for catering.

Cancelation Policy:
Failure to cancel at least 72 hours prior will result in a forfeiture of the registration fee. Participant substitution is available for this course. Registrants will be able to attend a future offering of the same course.